In today’s market, Knowledge is a huge benefit. Not just you know about every bit of changes but you stay alert and can take precautions beforehand.
As you know, the business market keeps changing, if you are not updated then you are far behind in the race.
Market research is a tool for a small business which helps in understanding what’s going on in the market and what steps can be taken to attract more audience.
With market search, you can predict what will happen and how you can protect your business from future risks.
However, for lots of small businesses or those who are new to this subject finds market research a bit complex.
Surprisingly, you can easily do market research without any hassle. But to that, follow this guide to plan everything easily.
- What To Know About Market Research?
- Types & Difference In Market Research
- Why Do Small Businesses Need Market Research?
- When You Need To Do Market Research?
- Factors To Pay Attention For Better Market Research
- Steps That Involved In Performing Market Research For Small Business
- Affordable & Effective Techniques For Market Research
- Do And Don’ts Before You Conduct The Market Research
- Pro Tips To Use For Doing Effective Market Research
- Mistakes You Must Avoid In Market Research
- Frequently Asked Questions
What To Know About Market Research?
Image Source: Hotjar
Market research is a process where you collect information regarding your customers. It is based on their behavior, preferences, trends, intelligence, etc.
The process is mostly conducted by the business or organization for informing about the product development.
The valuable information is used for making planning, strategy, and taking decisions to drive most of the plus points from the market.
Market research helps the companies to get answers to questions like a market opportunity, about their competitors, demographic of services, and best advertising campaign to target the right market.
Types & Difference In Market Research
Market researcher types are vast and can depend on the different lenses for viewing it.
To know about the types in market research, here is a comparison including the benefits and reasons that are commonly used.
Primary Research & Secondary Research
Fundamately, The market research is divided into two major categories that include Primary & Secondary Research.
Primary Research is the process of collecting the Prime or the first information. It focuses on collecting new data and conducting research that never happened before.
Whereas Secondary Research is the process of collecting and summarization of already existing data in the market.
Quantitative Research & Qualitative Research
Both types of research can be performed individually. Or to get broader as well as deeper information, both searches can be done together.
Well, Quantitative research gathers numerical data, statistics analysis, etc. It can be on a larger scale along with larger numbers. Since it’s easy to get numerical results from summarising and aggregating.
The Best Examples Of Quantitative Research
- Market research surveys
- Data Collections
- In-market experiments
Qualitative Research mostly focuses on a particular topic for understanding the experiences, opinions, and thoughts of the users.
The research explores and collects information in a structured form. It includes videos, audios, images, and text. Qualitative research can be performed on different subjects, it can be 5 to 20 subjects since the size is smaller as compared to others.
The Best Examples Of Qualitative Research are
- Focus Groups
- In-Depth Interviews
- Observation Research
DIY & Full Service
When an organization needs to get information and to perform the task they choose an option. Well, here you get DIY or Do It Yourself and Full-service firm.
Both are good but it depends on the scale you are planning to conduct your market research.
DIY is self-service and performed using the tools that organizations already have on their own. The option is reliable and can be adjusted as per the situation.
Full Service is a bit based on budget as you are hiring another company for performing the research on your behalf.
They do the task including gathering information, researching new designs, analyzing, etc. It takes time and also for small businesses, it might be costly.
Why Do Small Businesses Need Market Research?
Small businesses face most of the heat when the market changes.
Not just you need to pay attention to the customer but focusing on what’s going in the market plays a huge role in the growth,
Well, the business decisions should not purely depend on your guts. But before that, you need information and data to choose the right as well as the most suitable option for you.
Business decisions come with risk, it can make or break your brand. Since no one has a brilliant visionary of the future, information and research give an idea as well as confidence.
As steve job says it’s not the consumer’s job to know what they want. The market research gives you wide knowledge about what to choose and what to skip.
Market Research Guide Your Strategy
Market Research helps you in deciding and taking the decision for your business. It also helps in guiding where to go, what to eliminate, and what to choose.
From investments to choosing the trend, the business depends on your strategies. To make an effective and powerful strategy, you are going to need deeper information on the market.
The market research assures you of the validation of moving forward. Also, it gives you the signals and warning bells to decide the direction.
Market Research Helps Avoiding Costly Mistake
According to Clay Christensen, Harvard’s Business School Professor, there are almost 95% of product launches that fail.
Launching a product not just costs you an idea and resources but it includes money too. Failing a product launch can end up costing huge losses.
Market research can help pinpoint the data to ensure the 5% winning of your product.
Market Research Decided What Next
Business depends on ‘ innovate or die’, if you are not following the trend or adapting new changes, you will mostly end up failing,
The market research gives you in-depth information regarding what, how, where, etc in the market. You get the collected information and analyzed data to decide what to do next.
With this, you can get an idea of what your new product can be and how you can plan your product campaigns or launches.
When You Need To Do Market Research?
Image Source: Activecampaign
Market research is important however some of the company’s aspects, market research become particularly useful.
With the help of detailing and information collections, a small business can get an idea of the market along with details related to its customers and demand.
Also, market research is important for stages when-
To Know If Idea is Viable Or Not
In business, to start something new, you must know if your idea is viable or not. The market keeps changing and so do the ideas.
Your idea should be relevant and something to offer. No matter if you are planning something new to a product or services or even new business.
Market research helps you in understanding the requirements and needs of people. And what you can use for your benefit from it. Also, you can get inspiration to find a unique idea too.
To Know When To Switch
In business, you must keep going, try new things, and switch to different techniques to stay relevant.
However, timing is everything. To find when to switch so you can get the best out of it, marketing research is useful for small businesses.
Before Launching Something New
Your product and services might be perfect but launching at the wrong time can make it useless.
The market depends on its demand and supply. You first need to find out what the customer demands and how you can help it.
Before launching new products and services, Small businesses can do market research to find out the overall situation.
Based on what you get, as a result, you can change your products and services according to that. By this, it will keep your brand relevant and useful to your buyers.
Before Look For Funding
Funding is important to keep the business going, especially the small business. To find out when the investors are at its peak and what makes them invest, the market search is a useful tool.
You can find the gap between the market and investors to get into the filling it
Factors To Pay Attention For Better Market Research
Marketing is important regardless of the type of business you have. Approaching wrong to the market can worsen your situation and bad marketing can make people dislike you.
The study done by Gardner’s CEB and shared on Harvard Business Review, The report says the 11% of the market depends on the customer-related decisions.
Since the data is important for business, you need to collect as much useful and decision making information.
For such results, Quantitative market research can be the method that helps in gathering actionable information and data.
Well, before you launch the market research, here are some vital factors that drastically change the results.
Goal Of Your Research
Market research depends on defined and specific goals. If you know the goal before you launch the research, the result will be more focused and accurate.
Eliminate the unnecessary questions, not just distract the people from answering the main thing but the data you get is not useful either.
Type Of Data You Need
Data depends on what you are looking for, it can be anything. So make sure you know what you are looking for and collect the information that helps you to achieve the goal.
For example, The data can be about checking the Maximum difference scaling. The test helps in determining how many similarities your and the competitor’s products are.
By collecting useful data, you can do the changes before you launch a product or can change the approach. So it won’t look repetitive or the same thing to your customers.
Budget & Time Investment
Both determine the result of your research, the market research can be costly if you don’t follow a certain budget.
It includes how fast you need the results. The traditional approach takes months and it’s expensive. In comparison, Online surveys are faster and cheaper.
Also plan in detail so you don’t leave loopholes for extra spending your time and money.
Targeted Audience For Research
The result can change depending on whom you are targeting. Even gender plays a vital role.
So when you launch the market research, you must define the audience in detail. Include gender, age, marital status, income, location, etc.
It includes hobbies, personal traits, and many more. With this, you can get detailed and meaningful market research data for you.
Questions For Surveys
Image Source: Qualtrics
When you do writing surveys, it takes time and thoughts. The questions should be precise, direct, and simple in understanding.
The simple language will help your audience to answer it much faster and easier. Also avoid adding abbreviations, slangs, and jargon.
Interpreting & Analyzing Data
Here comes the tricky part, if you are not aware of how to use the market research data and where then the whole efforts are in vain.
It doesn’t matter how well your data is. Not knowing the right way of interpreting and analyzing will make it useless.
Here either you can hire an expert or use tools to do it. Make sure you know how to do it if you are choosing to do it your own.
Deciding Next Step
Data and information are for taking decisions. If you are not using it for that, the point of doing market research is useless.
However, the results can be not exactly what you predetermined in mind. Ignoring the data or not listening to it, then it’s better not to perform market research at all.
One More Time
Market research is not a one-time thing. It’s an ongoing process. Before you launch the product or services or follow up with the customers, you are going to need market research.
It helps you in telling the position of your brand and showing the results instead of assuming it.
Steps That Involved In Performing Market Research For Small Business
Marketing research steps can be different but the systematic inquiry is common in all forms. It helps while planning and conducting the investigation ideally,
Not most of the forms in market research do not have to follow the same sequence but they are designed in similar patterns.
Step 1 – Problem Identification & Defining In Details
The process starts with identifying the real problem faced by the company or brand. When the problem gets to identify, it gets defined in detail to pinpoint the root and its overall effect.
The step takes time and needs a much more focused head as well as energy. When you have a clear idea of the problem you can plan the objectives, techniques, and goals of your research.
Step 2 – Stating The Objectives For Research
Once the problem gets identified and defined, the next step is to make the statement for the research objective.
The objectives can be stated in quantitative and qualitative terms. Also, it can be used as an attachment, question, and hypothesis.
For example, The statement can be expressed to find the affected results of the promotion, etc. Whereas the hypothesis can be ‘ to check the results of certain things in sales’. It can be a change in packaging, or something else.
Step 3- Research Designing & Planning
Once the problem is located and the statement is made, the next step includes designing the research.
It will include the specific and detailing the plan to design the procedure. Also, it focuses on analyzing the collected information and planning the framework.
It’s important for ensuring that collected data will stay relevant to its objectives. This step helps the researcher to pick the source of information type, method, methodology, cost, etc.
Step 4- Sample Planning & Data Collection
Sampling is the procedure for using the smallest amount of items on a certain part of the target audience. It includes questions like who you are targeting and decking the size.
Next is to collect the information and data that can be used for solving the problem. Here you need to pick the right method. It can be secondary or depend on where you are using it.
Step 5- Processing Data & Analyzing
The collected data and information have to convert and mold to get the final solution. The step includes the processing and formatting of the collected data.
The data processing started with editing and coding data. Editing helps in constructing meaningful information. The data and information get formatted, omitted, and redesign.
Codes are the data storage media where the overall things get categorized, recorded, and transferred.
Analyzing shows the logic and determines the pattern, detail summarization, etc. With this step, you get an overall idea of where the data is going to be used and how it will be useful.
Step 6- The Conclusion & Report
Here comes the interpretation of the overall work you have done and use it for making the decisions.
The report should be clear, effective, and easy to communicate. Avoid adding complicated statements and make it simple for understanding.
Affordable & Effective Techniques For Market Research
Market Research for small businesses is not easy and it requires the detailing to avoid the extra cost.
The tactics list is long and including everything in the budget of a small business is quite difficult. Since there are lots of options, you must look for an easy and less complicated model.
Every technique has its place where you can use, to know more here are some affordable but effective techniques you can use for small businesses.
Image Source: Activecampaign
Quora is a platform based on questions and answers. People submit their questions based on topics and other users share their answers based on their expertise.
Using Quora for market research is simple and easy. You get the prompt on which you can choose the area of interest you have.
Quora market research can be useful for collecting information based on points that customers offer. Also, it’s not costly so you can get direct public questions.
Pro Tip– Answer the questions that are asked on Quora, It will help in improving the strategy, reliability, and visuality of yours.
Use Amazon Book Reviews
Image Source: Practicalecommerce
Well, the amazon book reviews are not just unusual but most underrated technique. Especially best for tight budgets and small companies to know about their customers.
With book reviews, you can get a wealth of ideas, information, and related data. It can be specific and extremely detailed too.
Since amazon reviews are out to the public, you can get a list of popular books based on your area and field. You can get the idea of what people are reading.
Positive reviews can tell you about what’s benefiting and helpful for the buyers. Lukewarm and negative reviews can show problems and errors.
Pro Tip- Follow the most famous and listed books on amazon.
Image Source: Minttwist
Reddit is called The front page of the internet, whereas Alexa ranks it on the 8th website in most trafficked worldwide. In the US, The ranking is 5th.
Reddit is ideally famous for its wide range of community connections, original content, and reach for credibility. People do sightful and detailed conversations.
For a small business, Reddit is nothing more than a gold mine for market research. Reddit is divided into subreddits that focus on individual and more specific topics.
Reddit can be helpful to narrow down the segments and larger population niche. Well, navigating Reddit is tricky but once you know how to do it you can easily use it as a powerful tool.
Use Survey For Better Insight
Image Source: Venngage
Surveys are generally seen as something where you need to do lots of effort. But sometimes there are surveys where you don’t have to put in too much work.
Surveys can help in understanding customer satisfaction and overall sales. It includes knowing the information regarding the factors that stop your buyers from buying.
It doesn’t matter if you ask 10 or 2 questions, you will get something out of it.
Pro Tip – Ask customers instead of suggesting, it will help in getting the direct question.
Use Your Competitors
You are not the only business and it can be your biggest benefit. The most popular companies and brands in the niche can help you in guiding.
You can use a tool to do the market research on what and how your competitor is appealing to their advice. It can be helpful to find out popular topics, content, and other points.
It’s not always important that your competitors get their market research done that deeply. But with that, you can get the popular niches.
Do And Don’ts Before You Conduct The Market Research
Market search helps small businesses in different ways, however, to know how to conduct market research successfully, you should know what to follow and what to not.
Do Define Your Goals
For any business, knowing about your goals before you start the market research can make your whole process much easier.
Get a list of things and note down the questions you are expecting to get answers at the end.
The biggest benefit you can get from defining goals is you will know where you are going exactly. With this, you can direct your actions and plans according to that.
Also, you can know which data you want and if it’s already available in secondary research or not. You can cut down the hassle and extra efforts when you determine your goals.
Don’t Dive Without Objectives
Market researchers are always about specific objectives. If you don’t have one, it means you need to work more on its planning stage.
Without knowing the objectives, you will always get the unsatisfactory results. Know about where you are going to use market research and keep it clear when you start.
If you have people in your business, ask them too. When you consult with your people, you can get a strong sense of where the direction of your business research should go.
Do Consider The Type Of Research
Market research comes with different types of techniques, methods, and options. Each of them is directed towards their specific places. You can get benefits when you know which one will fit your goals.
You can choose the type based on your goals and objective. If you are looking for in-depth information and much detailed data, you can choose a customer research solution.
To know about trends, developments, etc in market qualitative research is recommended
Don’t’ Ignore The Help
Market research can be done alone if you know about it. But if you are fresh and have no idea about this subject, then ask for help.
The research can turn expensive, complicated, and confusing if you are not seeking help from professionals.
Before you look for a team and professional individual, always get the budget. You will know how much you are ready to pay and for what you are exceeding it.
Never jump into market research without the budget. It will keep you guided and you will know what steps to take so you can save the money.
There are options out there, you can use without costing much.
Pro Tips To Use For Doing Effective Market Research
Market Research is helpful for small businesses in terms of starting new to launching the final product.
The tool can be useful to know about the customers, market response, and even about the competitors.
With perfect research, you can plan your strategies, decide the objectives, and rearrange the goals to make it more relevant and achievable.
To use the tool for your profit and improving your brand, here are a few tips to use.
Start Early As Possible
Market research is a long process. You can start whenever you like but it’s useful when you do it early.
In every stage, you can get into more about the market, customers, and competitors. It can give you much more than data.
With the use of numbers, information, and collections of results, you can decide whether your planning is going the way you want or need adjustments.
The early you start, the better grip you will get on what to do and what to not. It saves time later and reduces the chances of mistakes.
Put A Limit To Budget
Market research is costly and it can be more if you don’t know how much to spend.
Traditional offline marketing research is much costly and it takes time too. But in the era of the internet and social media, it becomes easier as well as cheaper.
To choose the options, you should know which one is helpful for you. For a small business, with limited capital, you don’t want to invest a lot in market research.
With surveys, groups, and social media, you can get quick and relevant results for yourself.
Get The Available Data
Image Source: reportwatch
There is always available data, maybe someone else did the research previously or the data is available in public.
Instead of jumping to start fresh market research, you can get the benefits from already available data as well.
The competitors have their data on websites, social media, and other platforms. To know about them, you can get information from such options too.
To know about how they approach and what they do to attract customers, you can get their brochures, flyers, and other marketing items.
Best you can do is get into their email marketing. Also, you can check out the reviews, reports, articles, magazines, and other things.
Pay Attention To Customers
Small businesses can get more about their customers through their customers. Instead of paying on channels, you can directly ask your customers about their feedback.
Also, the internet is helpful to know what potential customers are thinking. You can get the information through their blogs, reviews, and feedback.
Use Youtube, social media, and check the comment sections too. With this, you can get much detailed information and data about what customers are talking about.
Make It About Them
The market research should be personal and with this, you can get more genuine as well as confident results.
Before you start the market search, first know what you want to get from it. When you have the exact vision, you can direct your market research in that way.
Also, the questions and surveys should be precise and easier to answer. It can help and the customer can directly share what they think about it.
Use Every Bit Of It
Data and information are never useless if you know where to use it.
Small businesses can get the best from their market research but before the plan and detailed everything so the information you get is relevant and helpful.
When you get the results, use it. If it says, your product might be not relevant to the market now. Use market research to do the changes and other required actions.
Mistakes You Must Avoid In Market Research
No matter you are expanding the business or launching a new product, Market research is a must.
To know where you are going and what you can expect, Market research gives you an assurance and a sense of safety.
Well market research, you can get a better understanding of what your customers think about the brand.
There are some common pitfalls that most of the business face, to avoid such situations heer what you should avoid.
Only Using Secondary Research
The market research is divided mainly into two forms i.e. Primary & Secondary.
Primary research is first hand and direct information using the surveys like techniques. Whereas secondary is using the available reports and online information only.
Using the secondary research is helpful to get more information. But not when you are avoiding the primary research completely.
Secondary research comes with a limit. Sometimes it’s relevant, or sometimes you get unnecessary information that is not needed.
It can be outdated and not updated. That’s why primary research is recommended along with the use of secondary research.
Using primary research allows you to get much deeper and detailed information that can not be possible through secondary research.
Avoiding Because It’s Costly
There is no doubt that market research can be costly. However, more options can help you in cutting the extra investments.
Avoiding market research because you think it’s costly for your business can be the biggest mistake.
You can hire professionals but you can also do it on your own if you have the knowledge and idea.
Spend some time learning the basics and get more information regarding how to perform better market research for your small business.
Cut The Efforts Short In Halfway
It’s a common problem for businesses to hit the wall and feel unmotivated midway.
You started your market research with enthusiasm and confidence. But the more information you receive, the more complex it’s getting. It’s a common feeling to cut the efforts and drop it.
No matter how small or large scale you are choosing, waiting too long to apply the information can kill the motivation and excitement.
That’s why you can start with the secondary market research to know more about your industry. Also, start interacting with your customers to get used to the collected data you received.
Using Web Search
Since most of the companies and information are out for the public, it’s easier for you to get information through web searches.
Conducting secondary searches using Google and Yahoo can save efforts along with money and time. You can use it but don’t get dependent on that.
You can get the other innovations through your local library, business center, etc.
Starting Without Any Idea
Market research is successful when you know what questions you need to get answers. Don’t start without knowing what you are looking for.
If you don’t know about it, you might be clueless and there will be no base for your market research.
The two important factors of market search are planning and detailing. If you skipped both then there will be confused and baseless results you are going to get.
Being Own Bias
Every individual has their own opinions and beliefs. They influence the information accordion to that.
When you are running a small business, as an individual you must know about your own bias. The beliefs and everything you as a person believes.
Make sure you are not molding the information according to that. It does not just affect your data at the end but also you will not get the benefits from it.
Taking References But the Wrong One
Reputable sources are the key to successful market areas. Choosing the references which neither have a reputation or any credit will not give you the satisfying results.
Also, the result will be not credible and if it’s not reliable, you might invite some trouble to your company.
Asking Feedbacks From Friends
The startups or small businesses sometimes depend on feedback that they get from their family and friends.
Well, family ad friends can be helpful but don’t make your market research all about them. Instead of relying on your family group, talk to real customers.
Frequently Asked Questions
Why is market research important for my business?
With market research, small businesses get a better understanding of the market and customers. It helps in boosting sales, brand loyalty, customer satisfaction, etc.
The valuable information and data used for strategies, planning, and important decision making for small businesses.
What are the 4 types of techniques for market research?
The most common 4 types of market research techniques include interviews, focus study, surveys, and customer observation.
What is market research?
Market research is a tool that helps in assisting the business. With this, you collect information, data, and insights about the market as well as the market.It also includes monitoring trends, buying patterns, customer behaviors, etc.
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I am a certified and awarded marketing expert. I’ve spent the last decade reading and writing marketing books and blogs as well as my articles helps people to start their business from scratch or boost their existing business.